During the operation of the www.frontblockticketing.com web site, and during the purchase process, we collect and store a variety of information. Some of this is provided automatically by your web browser and other information is provided by you directly. This web page describes what we collect, how we use it, and how you can view it, update it or delete it where appropriate.
In general, we do not use any of the information that we collect in any way that you have not asked us to, nor do we share any information that we collect with third parties.

Your contact details
You provide contact details to us when you register to use the site, or when you buy tickets. We may use this information to verify the credit card details that you supply, so that we know where to send your tickets, and to contact you if an event is postponed or cancelled. We retain this information for your convenience when making repeat purchases. We do not provide this information to partner organizations or third parties.

Your email address
You provide your email address to us when you register to use the site, or when you buy tickets. We use this

• to notify you of changes to this Privacy Policy
• if there is a problem with your order
• to contact you when an event is postponed or cancelled
• to send you Email Alerts for artists or venues that you've told us you're interested in
• if you sign up for them, to send you Recommendations (coming soon) about gigs you might be interested in based on your past purchases and Email Alert settings
• if you sign up for the appropriate mailing list(s), to send you other information such as special offers, forthcoming tour news, or news about FBT or our web site

We will not otherwise normally contact you at this address. We do not provide this information to partner organizations or third parties.
We identify you by your email address. At present the only way to change your email address is to delete your account and create a new one. Changes will take effect for your next purchase, but will not affect orders that you have already placed.

Your IP address and browser type
Every computer on the Internet has an IP address - this is assigned by your ISP. When your computer connects to our site, we record your IP address and certain details provided by your web browser (in technical terms, the User-Agent string). We store this information to identify broad geographical trends in patterns of site access, and to help us with diagnosing technical problems when they arise. This information is deleted automatically on a rolling basis when no longer needed, and is not shared with any third parties.
In some environments, there may be a firewall or proxy server between your computer and ours which has the effect of hiding your IP address. In these cases, the request may appear to come from the proxy server and cause us to log its IP address rather than yours.

Protecting your information
All sensitive data transfers to and from the web site are protected by Secure Sockets Layer (SSL) encryption. FBT make all reasonable efforts to ensure the integrity and security of data stored on the site